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SUSTAINABILITY JOURNEY HOW WE ARE GOVERNED FINANCIAL STATEMENTS ADDITIONAL INFORMATION 151

We engage third party contract workers including migrant workers, who make up a part of our workforce involved in the
processing and warehousing activities in our operations. To ensure our commitment to fair labour practices, we are exploring
to align our labour policies and practices with third party labour associations and external social audits in the near future.
Our employment policies and procedures are also encompassed in the Executive Employee Handbook, Training Policy,
Learning & Development Policy and the Code of Business Ethics and Conduct (CoBCE). These policies cover relationships
under which work is performed, the extent work is performed as well as issues of discrimination, compensation, promotion,
privacy and human resource development. These policies and procedures are made available on the intranet and some are
available in both English and Bahasa Malaysia for all employees to access and read.

MSM’s Workforce Profile

Total Employees New Employee Hires

Total number of employees in FY2021 Total number of new employee hires in FY2021

16% 84% 89 17 5 99 12 7 123 8 22

1,033 153

Permanent
Female Contract
Male Temporary
Note: 2019 2020 2021
Employees refer to employed individuals
of MSM Holdings, MSM Prai (including
SBW operations), MSM Johor, and MSM
Logistics.

Employee Turnover
Total number of turnovers in FY2021
17 14 7 28 15 33 50 35 43 0 5 5
(33%) (27%) (7%) (10%) (3%) (6%) (19%) (11%) (13.5%) (0%) (10%) (10%)

159

2019
2020
2021
MSM Holdings MSM Prai MSM Johor MSM Logistics
Note:
Total employee turnover includes retrenchment due to cessation of MSM Perlis operations.