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152 MSM MALAYSIA HOLDINGS BERHAD WHO WE ARE STATEMENT & DISCUSSION BY OUR LEADERS HOW WE OPERATE
ANNUAL INTEGRATED REPORT 2021

SOCIAL

INITIATIVES

Employee Value Proposition

In times of need, MSM commits to look after the welfare of our employees as a responsible and caring employer and in line
with MSM’s value of “People First”. In FY2021, employee welfare and benefits were focused on employees to ensure they were
supported through the unprecedented impacts of the pandemic. Initiatives included upgrade in medical insurance, food baskets
delivered to staff undergoing home quarantine, back-to-school assistance for non-executive officers, financial assistance through
zakat wakalah as well as funds for sports and healthy lifestyle activities. MSM also extended assistance to staff affected by the
major flash floods in December 2021, with financial assistance, cleaning services and courtesy leave. In this case, MSM even
established a rapid task force comprised of People Partner and HSES representatives, to monitor, communicate and aid our
employees’ situation closely with established hotlines of contact persons at any time required.

To retain our employees and nurture loyalty, we offer a value proposition of being part
.
of an extended family which we describe as “Keluarga MSM” Treating our employees
as family, we continuously improve the quality of benefits for permanent employees,
and extend welfare support beyond the conventional. Regular engagement activities are

prioritised throughout the year through townhalls and to kickstart the respective Sports
Clubs and recreational activities in our operations (with the uplifting of the COVID-19
restrictions) to build a shared sense of purpose and camaraderie.