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154  MSM MALAYSIA HOLDINGS BERHAD             WHO WE ARE     STATEMENT & DISCUSSION BY OUR LEADERS   HOW WE OPERATE
          ANNUAL INTEGRATED REPORT 2021

            SOCIAL

            INITIATIVES











                                     No of Employees Returning to Work after Maternity & Paternity Leave
              MSM Holdings                                         MSM Prai
              Maternity               Paternity                     Maternity              Paternity
                 1    1     5           1     0    0                  4    5     3           23    37   23



                                2019                    2019                         2019                    2019
                                2020                    2020                         2020                    2020
                                2021                    2021                         2021                    2021



              MSM Johor                                            MSM Logistics
              Maternity               Paternity                     Maternity              Paternity
                 1    1     0           10   21    28                 1    0     0            2    1     1



                                2019                    2019                         2019                    2019
                                2020                    2020                         2020                    2020
                                2021                    2021                         2021                    2021


                                                                 or treated unfairly via grievance mechanism established
                      Diversity & Equal Opportunity              under the Employee Handbook. As part of our Whistleblowing
                                                                 Policy, we have in place a structured grievance and complaints
                                                                 framework  to encourage employees to report these potential
            MSM is committed to a safe and inclusive workplace that   violations without fear of reprisal.
            embraces and promotes diversity and equal opportunity.
            Our Employee Handbook, outlines an overview and summary    Further details on our Whistleblowing Policy and mechanism
            of MSM’s HR policies and procedures which includes clear   are  highlighted  in  the  Governance  topic  of  this  Annual
            guidelines towards nurturing a workplace that is fair, inclusive   Integrated Report on page 180
            and free from all forms of discrimination and sexual harassment.
            Our policies also offer both maternity and paternity leave as
            part of our employee welfare benefits.               Though  MSM’s  workforce  within  our  refineries  tends  to  be
                                                                 male dominated, in light of factory, machinery and work shift
            We recognise workforce diversity as an organisational   demands; we are on a journey to balance out gender diversity
            strength and competitive advantage in retaining and attracting   from executive level onwards. Towards this end, in FY2021:
            the best  people to  improve our business  performance.
            We value, respect and leverage the unique contributions   MSM introduced the Executive Committee (EXCO) with the
            of people with diverse backgrounds, experiences and    inclusion of one female representative making up 14% of
            perspectives to enhance understanding of the needs of our   the gender ratio. This move is a step forward in recognising
            customers and provide innovative solutions and exceptional   the growing contribution of women in MSM.
            customer service to an equally diverse community.
                                                                   We recorded a 3.4:1 male to female ratio at Top Senior
            Towards this end, we have also established feedback channels   Management level compared to 5:1 in FY2020.
            for employees to raise concerns, identify amiable solutions   At  Manager  level ratio  for  FY2021  is  2.8:1  compared to
            and report instances where they feel violated, disrespected   5:1 in FY2020.
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