Page 103 - MSM_AIR2021

SUSTAINABILITY JOURNEY HOW WE ARE GOVERNED FINANCIAL STATEMENTS ADDITIONAL INFORMATION 101

Improve MSM Johor’s Improve Sales & Distribution Increase Growth in Growth in Value Added
S1 Production Capability, S2 through Territory Consolidation S3 Domestic Volume S4 Segment Sales
Yield and Refining Cost and Area Demarcation
Strategic Capital
S5 S6 Export via Strategic Partnership S7 Monetise Non-core Asset
Management

Community
Talent Development Economic Impact
Empowerment

Impacts Impacts Impacts
• Sustainable talent pool for growth • Infrastructure investments and • Local community engagement and
and expansion services supported development programmes
• Becoming an attractive workplace • Indirect economic impacts • Impact to surrounding communities
of choice • Adhering to environmental, safety and mitigating actions
and health industry standards for
good business continuity

Our Response Our Response Our Response
• Continued investment in training • Employment opportunities • Volunteerism to Social and
and development • Socioeconomic operational impact Environmental causes
• Nurturing culture and shared values and initiatives • Continued commitment to CSR
through internal engagements via • Employ a diverse workforce programmes
townhall, intranet and newsletter from different backgrounds and • Tithe and alms giving through Zakat
• Management dialogues professional expertise in operations and Wakalah
with employees and union and business support • Responsive and viable contribution
representatives • Transparent and open contract/ to community interest and needs
• Create a more conducive working tender negotiations • Support for key community

environment through employee • In ensuring readiness, we conduct developments and activities
engagement and feedback BCM testing involving and/or taking • Sponsorship and donations
• Offer better packages based on into account the stakeholders and
performance and productivity of the surrounding community
refinery
• Provision of unique employee value
proposition and benefits
• Establishment of Prodigy
Programme initiative

Link to Strategy Link to Strategy Link to Strategy
• MSM’s Sustainability Initiatives on • MSM’s Sustainability Initiatives on
Social: Talent Management S3 S4 Social: Community Empowerment
• MSM’s Sustainability Initiatives on
Social: Economic Impact