Page 106 - MSM_AIR2021

104 MSM MALAYSIA HOLDINGS BERHAD WHO WE ARE STATEMENT & DISCUSSION BY OUR LEADERS HOW WE OPERATE
ANNUAL INTEGRATED REPORT 2021

STAKEHOLDERS

ENGAGEMENT

Shareholders & Investment Community
Provide constant communications and provide a platform to receive a balanced view of MSM Group’s performance
and the challenges faced among investors and the public

Engagement Platform
• Annual reports • Annual roadshows (non-deal road shows/investor
• Sustainability statements conferences/corporate days)
• Quarterly financial announcements • Quarterly analyst briefings
• Annual meetings • Online communications (e-mail, corporate website,
social media)

Stakeholders Expectations
• Sustainable financial returns with prudent cost management • Strategic engagements with FGV to leverage on their
• Responsible investments expertise, knowledge, services
• Integration of ESG elements in business operations • Transparent reporting and disclosures
• Ethical and responsible business conduct • Initiatives to mitigate effects of the pandemic
• Strong and experienced management • Future growth for the business

Response to These Expectations

• Implementation of MSM BP23 for sustainable growth and a • Enhanced commitment to ESG practices Group-wide
further long-term plan (See page 70) • Audit and certifications
• Re-prioritisation of strategies to adapt to the vulnerable • Improve financial performance
market landscape due to the pandemic • Improve governance, compliance and transparency
• Activation of business continuity plan to ensure uninterrupted framework
services • Quarterly briefings and annual report
• Transparency in corporate reporting and disclosures through • Pursue value enhancing opportunities
multiple platforms • Enhancing media presence through promotional, diversity
• Appointment of directors and senior management with vast and unity campaigns
experience and knowledge

Relevant Material Matters

M4 Governance M5 Macroeconomic Conditions M6 Financial Management

M7 Resource Management M9 Economic Impact

Impact to Capitals

Financial Capital Intellectual Capital