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MATERIAL MATTERS STRATEGIC DRIVERS
M1 Service & Product Quality S1 Improve MSM Johor’s Production Capability, Yield and
Refining Cost
M2 Operational Performance S2 Improve Sales & Distribution through Territory
Consolidation and Area Demarcation
M3 Occupational Safety &
Health Performance
S3 Increase Growth in Domestic Volume
M4 Governance
S4 Growth in Value Added Segment Sales
M5 Macroeconomic Conditions
S5 Strategic Capital Management
M6 Financial Management
S6 Export via Strategic Partnership
M7 Resource Management
S7 Monetise Non-core Assets
M8 Talent management
M9 Economic Impact
M10 Community Empowerment
