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SUSTAINABILITY JOURNEY   HOW WE ARE GOVERNED   FINANCIAL STATEMENTS   ADDITIONAL INFORMATION  107


















                     Media, NGOs & Communities
                     Building and nurturing existing relationships with the communities where we operate allows us to contribute to
                     transformation, development and various corporate responsibility programmes


                  Engagement Platform
            •  Community engagement activities
            •  Online communications (e-mails, corporate website, social media)



                  Stakeholders Expectations
            •  Responsive and viable contribution to community interest   • Sponsorship and donations
              and needs                                          • Employment opportunities
            • Support for key community developments and activities  • Socio-economic operational impact and Initiatives



                  Response to These Expectations

            • Volunteerism in community activities               • Continued commitment to CSR programmes
            •  Collaboration with Penang DOE and fishermen community   •  Extension  of  financial  relief  assistance  through  Zakat  and
              in October for Mangrove Tree Planting               alms giving




            Relevant Material Matters

             M1   Service & Product Quality  M2  Operational Performance  M7  Resource Management




            Impact to Capitals

                  Natural Capital      Social & Relationship Capital
   104   105   106   107   108   109   110   111   112   113   114