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82 MSM MALAYSIA HOLDINGS BERHAD WHO WE ARE STATEMENT & DISCUSSION BY OUR LEADERS HOW WE OPERATE
ANNUAL INTEGRATED REPORT 2021

GROUP BUSINESS

REVIEW

2021 2020 2019

Production Volume (tonnes) 895,222 1,010,215 1,073,888

Raw Melted (tonnes) 933,274 1,061,158 1,101,708

Capacity Utilisation 44% 47% 48%

MAINTAINING MARKET LEADERSHIP STRIVE FOR CONTINUOUS GROWTH
It was a challenging year for production at MSM Johor In striving for continuous growth, MSM Johor’s production
as the plant was closed for urgent rectification works for capability in Liquid Sugar and Flavoured Syrups was
65 days from 31 March 2021 to 4 June 2021. MSM Johor completed as part of the momentum to step up creation of
took the opportunity during this shutdown period to conduct value added products and optimise on the plant’s capacity
its total plant shutdown maintenance and extensive production and capability. MSM has been producing premix, liquid sugar
and reliability improvement programme. The Group also took and fine syrup products for exports to China, and is scouting
the opportunity to revamp the plant’s maintenance team and opportunities in other export markets such as Vietnam,
ensure critical parts and equipment were made available Singapore, Philippines and Indonesia. Liquid sugar production
during this time. Asset transfers from MSM Perlis to MSM capacity has increased from 200 MT/day to 400 MT/day
Johor were completed on schedule, allowing the plant to now while the flavoured syrup capacity is targeted to grow to
consolidate all available resources as it targets to optimise 2 MT/day. Several variations of flavoured syrups are being
production in the coming year. studied.
Over in Penang, MSM Prai plant had a shut down For overall improved performance, efforts were undertaken
from 8 to 15 June to prevent internal transmission of the to identify key optimisation issues for MSM Johor and a
COVID-19 virus due to detection of cases affecting MSM few action plans have been established to help ramp up and
Prai employees. The shutdown period was actually shorter improve the plant’s UF. A Task Team has been formed for the
than the initial instruction given by the Malaysian Ministry of areas of Ramp Up, Improve Yield and Robust Data recording;
Health as MSM Prai’s SOP records proved that the cases and a third party has been engaged for technical consultation
were from the community and management quickly on the refinery’s overall process optimisation.
responded by implementing stricter SOP and mitigation
plans. These proactive steps were implemented at all Moving forward, MSM is exploring to utilise an external
operational locations to avoid business disruption and ensure distribution centre to overcome operation interruptions due to
supply of sugar to consumers was not interrupted. warehouse space limitation. Upgrading work on the receiving
facility at Sungai Buloh Warehouse (SBW) is also currently in
Nevertheless, during these two periods, MSM managed progress in order to improve train turnaround time from and to
to fulfil demand by increasing production in MSM Prai and MSM Prai refinery.
importing refined sugar. Throughout the year, all prevailing
quality certifications were maintained and efforts to migrate
MSM Prai from OHSAS 18001 to ISO 45001 were successfully
completed.