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180 MSM MALAYSIA HOLDINGS BERHAD WHO WE ARE STATEMENT & DISCUSSION BY OUR LEADERS HOW WE OPERATE
ANNUAL INTEGRATED REPORT 2021

GOVERNANCE

INITIATIVES

MSM has conducted the Corruption Risk Assessment exercises throughout the Group in collating and comprehensively
assessing the significant risks and potential incidents of corruption to combat corruption more effectively. MSM has zero tolerance
for fraud, abuse of power and corruption and takes all incidents reported very seriously.

Whistleblowing
IF YOU SEE ANY WRONG-DOING OR
MSM’s Whistleblowing Policy provides a framework
to facilitate and encourage any disclosure of MALPRACTICE, SPEAK UP SO WE CAN ALL
corruption, fraud, improper conduct without fear of CHANGE IT
punishment or unfair treatment and aims to protect INFORMATION & IDENTITY OF WHISTLEBLOWER
any whistleblower’s identity from being victimised WILL BE PROTECTED
or harassed. This mechanism provides an avenue for
any employee or any member of the public to raise
any complaints of any improper business conduct WHO can whistleblow?
in a confidential manner. Although the whistleblower • Employees • Members of the public
is encouraged to provide his or her name in order • Board of Directors • Any parties involved in business
to be protected by the Policy, all anonymous • Shareholders relationship with MSM Group
whistleblowing allegations are accepted.

MSM Whistleblowing Policy is available on HOW to report?
the Company’s website at www.msmsugar.com • Email your concern to MSMWB@msmsugar.com
• Call hotline at 03-21816827
The Whistleblowing Committee (WBC), headed • Send letter to
by Head of the CGRM, receives all complaints MSM WB Secretariat
reported through any of the established Level 44, Menara Felda, Platinum Park, No. 11
whistleblowing channels that includes a dedicated Persiaran KLCC 50088, Kuala Lumpur, Malaysia
email address, helpline, letter or directly to the
Whistleblowing Secretariat. WHAT to whistleblow?
• Breach of Company’s policies and code of conduct
• Improper conduct
• Unethical behaviour
• Actual/suspected fraud
• Abuse of power